---
title: "E-Mail."
canonical: "https://elogate.refined.site/space/BM/27787307/E-Mail."
format: markdown
---
The   menu item is user group related. Only e-mails for the selected user group will be displayed and changes to the templates will only be applied for the respective user group.  Sent e-mails To call up e-mails that were already sent, click   on the left edge of the screen. E-mails sent via ELOGATE are displayed and can be individually sorted and displayed. (See  Table settings ) Click next to one of the displayed e-mails on   or select   in the drop-down menu to display the sent e-mail. If you click   in the drop-down menu you can forward the e-mail that was already sent. To do so, enter the e-mail address of the desired e-mail recipient and click   to send the e-mail or   to return to the previous screen. If you want to delete a sent e-mail, click   in the drop-down menu. Confirm your entry by again clicking   or click   to return to the previous screen. Outbox All e-mails that were not sent due to different transmissions problems are displayed in  . You use   to display the e-mail again. In the drop-down menu you can edit the e-mail again and make changes to the e-mail address or text. Click   in the drop-down menu and make the desired changes. Finally, click   to confirm your entry, or click   to return to the previous screen. E-mails in the outbox do not need to be manually resent. Once the transmission error has been resolved and the transmission is possible, ELOGATE will automatically resend your e-mail. All e-mail templates The e-mail template is the basic structure of the e-mail sent with ELOGATE. Each interactive menu item where e-mails are sent has a suitable e-mail template that defines the content and layout of the e-mail. Click   to display all the templates for the respective user group. E-mail templates are based on the respective user group and must be customized for each user group. Display e-mail template To display an e-mail template, either directly click the name of the template to display a short description without opening the template, or click   to display the template and to prepare for further actions. You can also display a template using the drop-down menu. To do so, click  . Edit e-mail template Once the template of the desired e-mail is displayed it can be edited. Click   at the bottom of the screen to switch to edit mode. To switch directly to edit mode, click   in the drop-down menu. You can change the name, language, reference and text directly in the template. “Tags” can be found on the right side of the screen. Tags are elements that are filled with the respective tag information in the e-mail. There is for example the “Supplier_E-mail address” tag, which is filled with the e-mail address of the respective supplier in the e-mail.  If you want to add tags to your template, move the element via drag and drop to the desired position in the e-mail template. To delete tags simply delete the tag text from the template. Click   to accept the changes, or click   to return to the previous screen. Create new e-mail template If you want to create a new e-mail template, click   in the template overview. Select the desired e-mail type in the drop-down menu  . Enter the name of the template and select the desired language in the drop-down menu. Then enter the reference and the desired e-mail text. Use the available tags to have text elements automatically filled by ELOGATE when creating the e-mail. Finally, click   to confirm your entry, or click   to return to the previous screen.