--- title: "Logistics Service Providers" canonical: "https://elogate.refined.site/space/BM/27787337/Logistics%20Service%20Providers" format: markdown --- # Content > Macro (toc) ELOGATE provides a logistics service provider database with information about the most common logistics service providers. You can retrieve logistics service provider data from this database and transfer it to your user group. If you want to create a new service provider, you can select if it is an external service provider who is also visible for other user groups, or if it is an internal logistics service provider (own truck, self-collector that is only visible for your user group. > ℹ️ Before you create any new LSP, always **check first**, if the LSP or any of its subsidiaries already **exists** in the ELOGATE database! To do so, go to the submenu **Logistics Service Provider **of the Purchase menu and inser the LSP’s name, adress or contact person in the **search bar**. If no result is given to you, create a new LSP as described in the following. ![image](media://58944c3c-bdb8-48e1-bc59-a95c82a6a1b6) # Create a new logistics service provider     To create a new service provider, go to th menu item **Logistics Service Provider** and click on the ➕ **Create **button. The below window opens and you need to fill at least all mandatory fields marked with a red asterix *****. On the left-hand side, first select from the dropdown list, the LSP type: - External - Own fleet - Self-Collector Next, select the country from the dropdown list and enter the remaining part of the VAT number. ELOGATE then automatically checks inthe background, if the VAT number is valid. If yes, a green check mark will appear. Following, enter the LSP’s official company name and select the language from the list. > ℹ️ The language has an impact on the display of documents send from other ELOGATE modules and e-mails sent to the LSP. To complete the LSP’s master data on the left-hand side, add street, country, zip code, city and optionally: - Time zone - Additional information - Phone - Fax - E-mail address On the right-hand side you need to fill the information and data for the Admin contact person at the LSP. > ℹ️ The **e-mail address** of the contact person is **very important**, as ELOGATE uses this as a unique assignment key! > ℹ️ The admin user will have access to the supplier portal and will be able to perform certain actions there, as for example, [https://jirasatiamo.atlassian.net/wiki/spaces/BSMS/pages/3491332097/Tenders#Participation-in-a-tender](https://jirasatiamo.atlassian.net/wiki/spaces/BSMS/pages/3491332097/Tenders#Participation-in-a-tender), accepting transport orders, booking time windows, etc. Click on 💾 **Save** to confirm your entry, or click on the :cross_mark: **Cancel** button to return to the previous screen. ![image](media://3c28064a-165a-4bb3-a872-e34b0c10f07b) ## Send access data to the logistics service provider      > 📝 In general, logistics service provider access data is sent automatically during the creation procedure. # Logistics Service Provider operations ![image](media://d9f4c40e-b954-4e26-a1b0-686e1afe8487) ## Assign Settings Click on the ⚙️ button to assign settings to the LSP. A new window will open. Go to the most left tab **Settings**. Select the so-called “Key account” user from the list (only users with admin and/or sales role). This user will receive all tender-related e-mails and is in charge of submitting offers for [https://jirasatiamo.atlassian.net/wiki/spaces/BSMS/pages/3491332097](https://jirasatiamo.atlassian.net/wiki/spaces/BSMS/pages/3491332097) received from ELOGATE orderers. In the field “Vendor Account Number” fill in the number which is stored in your internal ERP system for the selected LSP. If you need to convert currencies, you can select and assign a previously defined currency floater (see [https://jirasatiamo.atlassian.net/wiki/spaces/BM/pages/27787335](https://jirasatiamo.atlassian.net/wiki/spaces/BM/pages/27787335)) from the dropdown list. By ticking the checkboxes, you can decide whether the LSP is allowed to create transport orders and if you want to prevent transport orders to be sent to the LSP. Click on 💾 **Save** to confirm your entry, or click on the :cross_mark: **Cancel** button to return to the previous screen.  ![image](media://9004eefe-2f79-4cce-aec9-cd72844d810a) ## Display If you want to display an LSP, click on the 🔍 button next to the LSP. This activates the **Display** mode and you can either switch to the **Edit **mode and make some changes (see [https://jirasatiamo.atlassian.net/wiki/spaces/BM/pages/27787337/Logistics+Service+Providers#Create-a-new-logistics-service-provider](https://jirasatiamo.atlassian.net/wiki/spaces/BM/pages/27787337/Logistics+Service+Providers#Create-a-new-logistics-service-provider)) or you go back to the main overview. ## Remove To remove an LSP from an orderer group, click on the 🗑️ button next to the LSP. A window opens with the following information: > ℹ️ The supplier company will be removed from your supplier company list. The supplier company is not deleted! > ℹ️ > ℹ️ - The users of this supplier company cannot see data they where assigned to. > ℹ️ - The users cannot be used in new tenders, transport orders, ect. anymore. > ℹ️ - All your configurations for this supplier company will be lost permanently. Confirm the remove operation with ✔️ **Yes** or click on the ❌ **No** button to return to the previous screen. > ❌ ### Remove check > ❌ > ❌ If you remove an LSP, ELOGATE checks if there are any connections to vendor accounts or auto dispo rules. You will be informed with an error message: > ❌ > ❌ ![image](media://384ed142-0b17-46b4-a744-f4b4ab6ee340) ## User Administration ### Create new user To create a new dispatcher for an LSP, click on the 👤 button to open the user administration. On the left-hand side, you see the entire user list. If you cannot encounter the user by using the search bar on the top, you can create a new dispatcher. Therefore, click on the ➕ **Create **button. Enter the contact data for the dispatcher like for the admin user and click on 💾 **Save** to confirm your entry, or click on the :cross_mark: **Back** button to return to the previous screen. ![image](media://a34acd4f-5b80-4f78-be1d-76fc46f8bfa4) The user is now added to the list. However, you need to define the user’s role. As shown in the graphic *User list* above, on the right-hand side of the table there are three columns. Assign the role(s) to a user by ticking the check box. ⚙️ Admin role 🔨 Sales role: Can participate in [https://jirasatiamo.atlassian.net/wiki/spaces/BSMS/pages/3491332097](https://jirasatiamo.atlassian.net/wiki/spaces/BSMS/pages/3491332097) 🚚 Agent/Dispatcher role: Can accept/deny transport orders, book time windows and make PODs ### Edit user To edit a user, make sure that you are in the **user administration**. Then click on the ✏️ button next to the user which you want to edit. Make the desired changes and click on 💾 **Save** to confirm your entry, or click on the :cross_mark: **Back** button to return to the previous screen.  ### Delete/Remove user > ℹ️ Users can only be completely deleted if they have not been activated in ELOGATE yet. If an user has already participated in tenders, accepted transport orders, etc. the user can no longer be deleted but only removed. To delete/remove a user, make sure that you are in the **user administration**. Then click on the 🗑️ button next to the user which you want to delete/remove. A window opens with the following information: > ℹ️ The user will be removed from your user-list. The user is not deleted! > ℹ️ > ℹ️ - The user can not see data from the LSP anymore. > ℹ️ - The user can still login to ELOGATE. > ℹ️ - The user can easily be added later again. > ⚠️ Ensure that there is one user left holding the agent/sales/admin role. Otherwise, the user cannot be deleted! Click on ??️ **Remove** to confirm your entry, or click on the :cross_mark: **Cancel** button to return to the previous screen.  ## Update ID > ❌ tbd