--- title: "Dispatcher Link" canonical: "https://elogate.refined.site/space/BSMS/14778528/Dispatcher%20Link" format: markdown --- Accepting / Rejecting the transport orders You will receive transport orders electronically via email. To accept or reject the transport order, click or copy the link in the email in a separate browser window. When you open the link, you see the tab transport order document, the transport order history and all transport order documents. In the header you will see the buttons " New transport orders ", " Shipments " and " Spotprice requests ". The number of open transport orders is displayed next to the " New transport orders " button. The number of transport orders for which a spot price request is relevant is displayed next to the " Spoprice requests " button. A toolbar with icons is displayed on the right-hand side above the transport order document. All icons with a colored background have already been completed. Click on the " PDF " button on the right in this toolbar to download the transport order document. If a transport assignment for certain postcodes/countries has been agreed, then the transport order is already automatically accepted by the system, provided the commissioning company has activated the AutoDispo function. If the commissioning company has activated the SmartDispo function, it is absolutely necessary to confirm the transport order within a set period of time, otherwise it will be automatically rejected and you will receive an e-mail notification.   Book / Change Time Window, add the plate number If a time slot booking is necessary, the time slot field is displayed here and you have to book a time window. Pickup or Delivery describes the transport direction of the transport order Field for truck Nr. Field for time window booking Information about amount of the shipment of the transport order. Details are visible in the transport order template. TIME WINDOW BOOKING Click here to book your time window: Choose a free time window. All available time windows are in the white time slot fields: Click on the time slot and save your booked time window: For more details on the availability of the time window, leave the mouse cursor on time slot: REEBOOK TIME WINDOW If a time slot has already been booked, you can always rebook your time slot and save here: By clicking on booked date & time slot button, you can delete/change the time window. To complete the process, then click on the " Save " button: ADD TRUCK NR. Fill out truck & trailer fields and save the changes:   Truck Nr. successfully saved: REEBOOK TIME WINDOW - SHIPMENTS VIEW The already booked time slot and truck Nr. can be edited also from Shipments view. If you've booked time window for Pickup transport, make changes in the columns Pickup date and Pickup info: To change the time window, click on the field with the date & time, choose new date & & time and save the changes: To change the plate Nr., click on the field with the truck Nr., rewrite new one and save the changes: Search transport order On the left side of the browser window, you can filter for new transport orders by clicking on the " New " button or for all transport requests by clicking on the " All " button. In the search field you can search for a specific transport order by entering the transport order number or the loading/unloading point. Shipments By clicking on the " Shipments " button in the header of the view, you get to the overview of all previously accepted transport orders. In the search field you can search for a specific transport order by entering the transport order number, the loading/unloading point, pickup/delivery date etc. Different icons are visible for each transport order. Upload / download shipment documents The first icon  shows the possibility to upload/download shipment documents of the transport order. Download transport order as PDF Click on next to the required transport order the drop-down  , to download the transport order as a PDF . Submit proof of delivery (POD) If you want to send proof of delivery for a selected transport order, click on the button  . Then enter the date/time in the " Proof of delivery (POD) " field, the signer's name, and a comment. In the attachment you can upload the document for the proof of delivery. To accept and submit your entries, click   or click   to return to the previous screen. multiple POD's It is possible to set multiple PODs in the dispatcher link. Click the " Set multiple POD " button to set multiple POD. Spotprice requests The Spotprice request is the current transport price for the specific transport order that you received by email from customer. This is a one-time offer that you can offer or reject. By clicking on the " Spotprice requests " button in the header of the view, you get to the overview of all actual spotprice requests or previously offered or rejected requests. Offer Spotprice request Click the button " Offer " to submit your price. The price can be changed until the Deadline is reached. In this example is the deadline for the spotprice request 1hour and 5minutes Offer the transport price, write an comment if needed and save your offer. Spotprice request state changed to " Offered ", When the customer decides on your transport price, you will receive the transport order by email with your offered price. Reject Spotprice request If you are not interested in this Spotprice request, click the " Reject " button to denied the current spotprice request. Write the reason to comment column and click the button " Reject " again. Spotprice request state changed to " Rejected "